Refund Policy

Last Updated: March 11, 2026

At Ready Set Wild, your satisfaction is our priority. We want you to love your purchase, but if you're not completely satisfied, we're here to help.

30-Day Return Window

You have 30 calendar days from the date of delivery to return most items for a refund or exchange. To be eligible for a return, items must be:

Unused and in the same condition that you received them
In the original packaging with all tags attached
Accompanied by proof of purchase (order confirmation or receipt)

Non-Returnable Items

Certain items cannot be returned for hygiene and safety reasons:

Personal care items
Intimate or sanitary goods
Final sale or clearance items (marked as such)
Gift cards
Downloadable or digital products

How to Initiate a Return

To start a return, please follow these steps:

Contact us at support@readysetwild.com with your order number and reason for return
We'll provide you with return instructions and a return authorization number
Securely package the item(s) with all original materials
Ship the package to the address provided (you are responsible for return shipping costs unless the item is defective or we made an error)

Refund Processing

Once we receive your return, we will:

Inspect the item(s) to ensure they meet our return criteria
Process your refund within 5-7 business days
Issue the refund to your original payment method
Send you an email confirmation once the refund is processed

Please note: Depending on your financial institution, it may take an additional 5-10 business days for the refund to appear in your account. Original shipping charges are non-refundable unless we made an error or the item is defective.

Exchanges

If you need to exchange an item for a different size, color, or product, please contact us at support@readysetwild.com. We'll help facilitate the exchange as quickly as possible. The fastest way to ensure you get what you want is to return the original item and place a new order.

Damaged or Defective Items

We carefully inspect all items before shipping, but if you receive a damaged or defective product:

Contact us within 48 hours of delivery
Provide photos of the damage or defect
We'll arrange for a replacement or full refund at no cost to you, including return shipping

Late or Missing Refunds

If you haven't received your refund after the expected timeframe:

Check your bank account again
Contact your credit card company (it may take time for the refund to post)
Contact your bank (processing times vary)
If you've done all of this and still haven't received your refund, please contact us at support@readysetwild.com

Questions?

If you have any questions about our Refund Policy, please don't hesitate to contact us at support@readysetwild.com. We're here to ensure you have a positive experience with Ready Set Wild!